Letters to the editor

Don't forget the JP's

Your article about volunteers was great and covered a number of different ways in which people can volunteer and help their fellow Australians .  

However you omitted a very important group of people, namely JPs (Justices of the Peace).  
This is especially true of those who give of their time and help in the various venues collectively known as  “JPs in the Community”.  

All around the state in shopping centres, hospitals, libraries, retirement villages,  nursing homes,  etc. JPs are giving of their time and expense (there is no recompense for travel or equipment such as stamps and ink pads) to help the public when documents need to be witnessed, EPAs signed, warrants granted, copies certified as true.  

They also have to keep up with changes through technical bulletins and workshops, all in their own time and often with costs. This is all after gaining the JP qualification by undertaking a course that can cost up to $350.

I am sure the public would be at a disadvantage if JPs suddenly stopped their valuable volunteering.    

Margaret Ann Davies  
Musical assault on the ears

In response to  G.E.Marty’s  letter, I also wrote to the ABC about a month ago complaining about background music when a reporter is speaking.  

This is really annoying especially on Radio National and makes listening very difficult.  

They informed me they would look into it but so far nothing has changed and my only recourse is to switch off.  

People with hearing difficulties are very much disadvantaged.

K E Stoksik
Vehophobia is very real

Reading Your Time, I think (motoring writer) Kate Callahan has just given me a wonderful Christmas gift.
I haven’t driven for some time for the reason she describes, the fear of driving. Now my husband is having an operation on his leg and will not be driving for some time I am trying to step in and become the primary driver.

If there is little traffic on the road I am fine. Just like Kate, I choose when I go out which is early morning before it gets busy. I will now try hypnotherapy as I realise I need help in this area.

Many thanks for your wonderful article.

Name withheld
Please let a human answer my call

Companies that direct calls to machines rather than people, must be working on the theory that if you make it hard enough for them, customers will give up.

Call about anything and there’s a good chance you’ll be tearing your hair out before you make human contact.

How many times have you called a company only to be transferred from department to department while you repeat your sad story 10 times in the vague hope that someone might actually be able to solve it for you?

There’s also the chance that after saying it a dozen times you’ll get cut off and have to start again or alternatively, end up right back where you started.

For me, the annoyance starts the minute that the number is answered by an anonymous and exceedingly irritating recorded voice.

“I’m sorry. I didn’t hear that…”

Since I’m already annoyed at having to contact them at all, it’s not a good start. It gets better. “Enter your pin”

“I don’t have one”.  “Enter your pin”.

“I don’t have one”.  Just how long can this go on? “Enter your pin”.

“I hate you and all your kin and your ancestors and those still to come”.

“Enter your pin”.  

“Would you like to know where I would like to stick this telephone?”  “Enter your pin”

I swear it’s a plot to keep complaint numbers down because there’s a good chance that by now the customer is either a jibbering wreck or has hung up and given up.

Name withheld